Automation Anywhere expands its Automation Success Platform with generative AI-driven solutions

TL;DR:

  • Automation Anywhere introduces an expanded Automation Success Platform, featuring AI-powered automation solutions for all aspects of an enterprise.
  • The Responsible AI Layer, built on custom generative AI models, ensures reliability and security in automation.
  • Automation Co-Pilot for Business Users and Document Automation gain generative AI capabilities, enabling a wider range of use cases.
  • Autopilot streamlines automation development with generative AI, reducing the time from idea to implementation.
  • Automation Anywhere offers a suite of AI tools and governance measures to promote responsible AI implementation.
  • The company expands its partner ecosystem and enhances user support to solidify its leadership in AI-driven automation.

Main AI News:

In a transformative move for the automation industry, Automation Anywhere has unveiled a groundbreaking expansion of its Automation Success Platform. This development signifies a significant stride toward empowering businesses to supercharge their transformation endeavors while fostering the secure adoption of AI throughout their operations. Automation Anywhere’s latest offerings introduce AI-driven automation solutions that cater to every facet of an enterprise, be it teams, systems, or processes.

At the recent Imagine 2023 event, the company introduced a pivotal addition – the Responsible AI Layer, complemented by four key product updates. Among these updates is the cutting-edge Autopilot, a tool that leverages the prowess of generative AI to expedite the creation of end-to-end automations. Automation Anywhere also made strides in Automation Co-Pilot for Business Users, Automation Co-Pilot for Automators, and Document Automation.

Mihir Shukla, CEO and Co-Founder of Automation Anywhere, asserts, “The combination of generative AI and intelligent automation represents the most transformational technology shift of our generation.” This technology empowers companies and individuals to reimagine their workflows, automating tasks that previously impeded progress. The result? Enhanced productivity, creativity, and business acceleration.

Pioneering Responsible AI

Central to these innovations is the Responsible AI Layer, underpinned by custom generative AI automation models developed atop leading Large Language Models. These models are honed through anonymized metadata from millions of automation processes, ensuring their reliability and effectiveness. This layer also boasts additional AI tools, fortifying automation development for the future.

Matt Ham, Vice President of Digital Automation at Osaic, one of the nation’s largest wealth management firms, emphasizes the monumental impact of these developments: “The Automation Success Platform is empowering us to provide new intelligent automation services to our 11,000 financial advisors and 2,500 employees.” He underscores the importance of continuous innovation and the potential to enhance customer and employee experiences through these new automation solutions.

Boosting Business User Productivity

Building upon the initial wave of generative AI innovations, Automation Co-Pilot for Business Users and Document Automation solutions have expanded their horizons. They now incorporate generative AI, enabling them to tackle previously unfeasible use cases and offer enhanced integration capabilities.

Automation Co-Pilot for Business Users seamlessly integrates automation into business and web applications, now with the added capability of handling tasks such as email triage and routing, anti-money laundering alerts, and generating after-visit summaries in healthcare. Moreover, it serves as a safeguard, ensuring responsible AI use within business teams.

Document Automation, an intelligent document processing solution, harnesses generative AI to expedite data comprehension, extraction, and summarization. It streamlines processes for semi-structured and unstructured documents, reducing manual data handling by up to 80%.

Empowering Automators and Accelerating Development

Automation Co-Pilot for Automators and Autopilot products, both driven by generative AI, are revolutionizing automation development. They drastically reduce the time required to turn automation ideas into reality.

Autopilot automatically identifies new automation opportunities and converts them into complete automations through the power of generative AI. This feature streamlines the process, enabling organizations to adapt swiftly to changing business needs.

Automation Co-Pilot for Automators empowers both citizen and professional developers. Features such as a recorder with generative AI, prompt-to-automation, and real-time action suggestions enhance automation capabilities across teams.

Scaling Responsibly with AI Tools and Governance

To ensure responsible AI implementation, Automation Anywhere has introduced a suite of AI tools, governance measures, and best practices as part of its Responsible AI layer. These resources aim to assist organizations in scaling AI-powered automation effectively.

These tools include the ability to manage generative AI models securely, optimize performance, utilize curated prompt templates, implement data privacy controls, and monitor model performance and data privacy compliance.

Conclusion:

Automation Anywhere’s generative AI-powered platform signifies a significant advancement in the automation market. It empowers enterprises to streamline operations, enhance productivity, and adapt swiftly to changing business needs. The fusion of AI and automation is poised to drive efficiency and innovation across industries, making it a pivotal technology shift for businesses seeking a competitive edge.

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