- Alibaba.com supports 30,000 SMEs worldwide with AI tools to boost market visibility.
- Sieu To of Hanh Sanh Co., Ltd. credits AI for operational efficiency in managing their business.
- Alibaba.com, part of Alibaba International Commerce Group, serves over 48 million buyers and 200,000 suppliers.
- Kuo Zhang discusses SME inclusion in global trade through AI adoption at the UN MSME Day.
- Survey highlights: 25-35% of SMEs use AI daily, leading to a 37% increase in product exposure and 70% adoption rate for product optimization.
- Significant AI tool adoption observed in developing countries among top users on Alibaba.com.
- Launch of Smart Assistant global sourcing tool enhances SMEs’ sourcing efficiency and market insight.
Main AI News:
Alibaba.com continues to drive global AI adoption among small and midsize enterprises (SMEs), with approximately 30,000 businesses leveraging its AI tools to enhance product visibility in targeted markets. This initiative enables sellers to thrive even with limited internal resources.
“Utilizing AI has streamlined operations for my Alibaba.com store, saving significant time as we manage our business with a lean team,” remarked Sieu To, Deputy Managing Director of Hanh Sanh Co., Ltd., a Vietnam-based electric fan company, in a recent Alibaba press release.
A subsidiary of Alibaba International Commerce Group, Alibaba.com serves over 48 million buyers and 200,000 suppliers globally on its e-commerce platform. At the United Nations-sponsored MSME Day in Geneva, Kuo Zhang, President of Alibaba.com, highlighted the role of AI in promoting SME inclusion in global trade. Zhang emphasized, “As we expand AI tool adoption among SMEs, we are also building a global supply chain tailored to their needs.”
Recent surveys of 500 MSMEs on Alibaba.com revealed:
- 25% to 35% of respondents integrate AI tools daily.
- AI adoption correlates with a 37% average increase in product exposure.
- 70% of companies using AI tools accept product optimization suggestions.
The survey also underscored significant AI tool adoption among companies in developing countries, with nearly half of the top 20 countries using Alibaba.com’s AI tools hailing from these regions.
Earlier this year, Alibaba.com launched an upgraded AI-powered version of its Smart Assistant global sourcing tool, designed to offer SMEs intuitive sourcing capabilities. This tool supports small business owners in discovering new opportunities, tracking orders, and staying informed on market trends efficiently.
Alibaba.com facilitates diversified product sourcing across various regions:
- In Northeast Asia, buyers connect with Korean skincare suppliers and Japanese home furniture manufacturers.
- Southeast Asia offers Vietnamese seasoning suppliers and expert Indian and Pakistani gemstone and horse racing gear suppliers.
- West Asia and Europe feature Turkish carpets, German industrial machinery, and Italian wine and textile machinery suppliers.
Maria Francesca Aceti, CEO of Deltha Pharma, a nutritional supplements supplier, credits Alibaba.com for expanding her business into new markets such as China, Vietnam, Bangladesh, and Ghana. Deltha Pharma actively seeks global distributors through its Alibaba.com platform.
Conclusion:
The strategic deployment of AI by Alibaba.com among SMEs marks a significant evolution in global e-commerce. By democratizing access to sophisticated tools for market expansion and operational efficiency, Alibaba.com not only supports SME growth but also catalyzes inclusive global trade. This initiative underscores a paradigm shift towards AI-driven commerce solutions, positioning Alibaba.com at the forefront of empowering SMEs worldwide.
