TL;DR:
- Hexaware and Microsoft join forces to unleash the potential of generative AI for enterprises.
- The partnership leverages Hexaware’s Tenjin for Knowledge Services platform and Microsoft Azure’s OpenAI Service.
- Generative AI enables dynamic, scalable, and precise knowledge ecosystems, transforming decision-making and customer satisfaction.
- Enterprises report significant efficiency gains, increased customer satisfaction, and reduced knowledge management costs.
- The collaboration empowers businesses to build a robust AI foundation for comprehensive business value.
Main AI News:
In a groundbreaking move, global IT services leader Hexaware has announced a strategic partnership with tech giant Microsoft to harness the true potential of generative AI. This dynamic collaboration seeks to unlock new possibilities for enterprises by leveraging the cutting-edge capabilities of AI-driven solutions.
The world of business is undergoing a seismic transformation, where the convergence of physical and digital realms is redefining the landscape. Amidst this paradigm shift, generative AI has emerged as a key enabler of creativity and innovation. Hexaware and Microsoft aim to lead the charge in empowering businesses to capitalize on these revolutionary technologies.
At the core of this ambitious venture lies Hexaware’s proprietary Tenjin for Knowledge Services platform, which harnesses the power of Microsoft Azure’s OpenAI Service. This synergy propels knowledge sharing and collaboration, equipping enterprises to harness the full potential of AI for well-informed decision-making and unparalleled customer satisfaction.
The Tenjin platform, built on the transformative capabilities of generative AI, constructs dynamic, scalable, and high-precision knowledge ecosystems. Breaking free from the limitations of conventional knowledge builders, this pioneering solution empowers organizations with superior capabilities for collaboration and knowledge dissemination, ultimately revolutionizing decision-making processes and elevating customer satisfaction.
Numerous enterprises have already witnessed the remarkable impact of Tenjin for Knowledge Services, reporting a staggering tenfold increase in efficiency, a 30-40% surge in customer satisfaction, and a remarkable 80% reduction in knowledge ecosystem management costs.
Siddharth Dhar, Corporate Vice President & Global Head – Digital IT Operations at Hexaware, passionately expresses the shared vision, stating, “Our vision is to empower businesses in building a robust AI foundation that scales securely and responsibly, keeping them at the forefront of technological evolution. We are committed to building on our momentum with Microsoft on AI-driven solutions and co-innovating to enable businesses to realize comprehensive business value at an unprecedented pace.”
Dhanniya Venkatasalapathy, Executive Director – Cloud Solutions at Microsoft India, echoes the sentiment, affirming Microsoft’s commitment to unlocking AI’s potential for innovation and transformation. She highlights Hexaware’s domain expertise and focuses on AI and automation as instrumental factors in driving innovation through Microsoft Azure OpenAI Service. Together, the two industry powerhouses employ the power of generative AI to create dynamic, scalable, and high-precision knowledge ecosystems that revolutionize decision-making and elevate customer experiences to new heights.
Conclusion:
The strategic collaboration between Hexaware and Microsoft marks a significant advancement in the market for AI-driven solutions. By harnessing generative AI technology, enterprises can unlock unprecedented innovation and enhance their decision-making processes while delivering high-quality customer experiences. The transformative impact of this alliance is set to redefine the landscape of AI-driven services, paving the way for a future where businesses can leverage cutting-edge technologies to stay ahead in the ever-evolving digital era.
