TL;DR:
- Sendbird integrates Meta’s Llama 2 LLM into its communications platform.
- This complements existing AI integrations, enabling users to use generative AI chatbots.
- The integration offers transparency, control, and data security.
- Sendbird aims to empower businesses across various sectors with advanced communication tools.
Main AI News:
In a strategic move, Sendbird, renowned for its cutting-edge communications API platform catering to both web and mobile applications, has seamlessly integrated Meta’s Llama 2, a robust open-source large language model (LLM), into its AI-driven communications ecosystem.
This integration of Llama 2, complementing Sendbird’s existing repertoire of ChatGPT and PaLM-2 integrations, ushers in a new era of possibilities for users seeking to harness the capabilities of generative artificial intelligence chatbots. Notably, it offers them a trifecta of advantages: transparency, control, and flexibility in crafting their communication experiences. The addition of Llama 2 takes Sendbird a step further in empowering enterprises to wield generative AI securely, all while safeguarding their sensitive data from the prying eyes of third-party servers.
John Kim, the CEO and Co-founder of Sendbird, highlighted the company’s commitment to enhancing communication in the realm of web and mobile applications and its relentless pursuit of leveraging the potential of generative AI for business benefits. Kim expressed, “Now, we are taking another critical privacy-oriented step by integrating an open-source LLM on our platform.” He emphasized that hosting the Llama 2 LLM within Sendbird’s infrastructure affords enterprises the invaluable ability to retain their conversation data securely within Sendbird’s servers, thereby ensuring utmost security and mitigating the risks of unauthorized access or data breaches.
Kim further elucidated the significance of this integration, stating, “We look forward to harnessing the benefits of open-source LLMs for our chatbots. This addition not only brings customers new levels of control and security, but it also provides choice and flexibility for implementing generative AI.” Sendbird’s impact spans diverse sectors, including large-scale gaming, social and community-driven businesses, food delivery, healthcare, financial service organizations, and global enterprises. The company’s mission revolves around empowering meaningful communications and seamless customer interactions at scale. As John Kim affirmed, Sendbird remains committed to a continuous journey of innovation, ensuring that its customers always have access to the most advanced and indispensable tools at their disposal.
Conclusion:
Sendbird’s integration of Meta’s Llama 2 LLM enhances communication capabilities, offering transparency and data security. This move signifies a commitment to providing advanced communication tools, which is likely to strengthen Sendbird’s position in the market and attract businesses seeking secure and flexible AI-driven communication solutions.
