TL;DR:
- Zoho is developing its own large language model (LLM) to enhance customer experience.
- The company is integrating generative AI technology to provide value to customers.
- Zoho is focused on leveraging AI to boost productivity and innovation.
- Talent retention is a priority for Zoho, with no plans for employee layoffs.
- Adopting technology without due diligence can lead to damage and disruption.
- Zoho is pioneering the use of AI and expanding its regional presence.
Main AI News:
Sumita Kareer sits down with Praval Singh, VP of Marketing and Customer Experience at Zoho. The company is currently in the process of developing its own proprietary large language model (LLM). During the interview, Singh discusses how Zoho is integrating generative AI technology to deliver value to its customers. He also highlights the company’s focus on leveraging AI to enhance productivity and drive innovation.
One of the key points emphasized is Zoho’s commitment to talent retention, with no plans for employee layoffs. Singh emphasizes the importance of adopting technology with proper due diligence to avoid potential damage and disruption.
Tune in to this conversation to learn more about how Zoho is pioneering the use of AI, expanding its regional presence, and its vision for the future. Discover how Zoho is dedicated to providing customer value through its AI model and its continuous efforts to enhance its offerings.
Conclusion:
Zoho’s efforts in developing an AI model and prioritizing customer value demonstrate their commitment to staying at the forefront of technology and innovation. By integrating generative AI technology, Zoho aims to provide enhanced solutions for its customers. Additionally, their focus on talent retention showcases their dedication to building a strong workforce. It is crucial for businesses to carefully adopt and implement technology to avoid potential negative consequences. Overall, Zoho’s advancements in AI and its expansion efforts position them as a significant player in the market, offering valuable solutions to its customers.
