TL;DR:
- Eklund | Gomes Team introduces Maya, an AI real estate expert.
- Maya provides tailored listing information from property photos.
- Users can engage with Maya, who learns and improves continuously.
- Maya features a feedback system for user interactions.
- The AI avatar will have a voice and animation in the upcoming Version 2.0.
- Maya gathers real-time data to enhance customer insights.
- Eklund | Gomes Team expands its offerings to include jets and yachts.
- Maya’s development involved partnerships with Purlin and Douglas Elliman.
- Maya signifies a transformative leap in the real estate industry.
Main AI News:
In the rapidly evolving landscape of the real estate market, innovation is the name of the game. As concerns mount about the potential job displacement by artificial intelligence, one powerhouse in the industry, the Eklund | Gomes Team at Douglas Elliman, is making a bold move by introducing Maya—an AI real estate expert designed to revolutionize the way we navigate the world of property transactions.
In a recent interview with The Hollywood Reporter, Fredrik Eklund and John Gomes, the dynamic duo behind the Eklund | Gomes Team, unveiled Maya, their brainchild and a true game-changer in the real estate domain. This AI marvel, aptly described as the offspring of Eklund and Gomes, leverages the power of ChatGPT to provide prospective buyers and sellers with tailored listing information drawn directly from property photos.
Maya’s capabilities extend far beyond static information retrieval. She embodies the future of AI, continually learning and evolving through active user engagement. Whether you’re seeking insights into neighborhoods or the fundamental principles of real estate, Maya is your trusted guide.
During the captivating demonstration of Maya’s capabilities, the interface seamlessly navigates the complex world of real estate. From spotlighting listings for condos in the coveted TriBeCa area under $4 million to explaining the nuances of co-ops versus condos, Maya excels. She even correctly answers questions about historic residential real estate sales, such as hedge-fund titan Ken Griffin’s jaw-dropping $238 million penthouse purchase in 2019.
However, even AI has its limits. When asked about the biggest celebrity real estate transaction of 2023, Maya falters, unable to provide details of Beyoncé and Jay-Z’s $200 million Malibu acquisition earlier this year. Imperfections aside, Maya’s true strength lies in her adaptability and the unique way she interacts with users.
Maya’s interface invites user feedback through a simple thumbs-up or thumbs-down system. As Eklund aptly puts it, “So anything you affirm with a thumbs up gets stronger.” This feedback loop ensures that Maya’s knowledge and performance continually improve, adapting to the specific needs of her users.
Describing Maya in anthropomorphic terms, Eklund paints a vivid picture: “Maya works around the clock, never sleeps, is helpful and friendly, makes real estate buying and selling fun, never forgets anything, and at the same time learns every time anyone is talking to her.” Maya isn’t just a tool; she’s a trusted partner in your real estate journey.
While Maya isn’t the first AI-powered real estate expert to hit the market, she brings a unique dimension to the field. Unlike her competitors, Maya has a face and, in the near future, a voice. Version 2.0 of Maya, slated for an early release next year, promises to be animated, adding a new layer of engagement and personalization to the user experience.
Maya will find her digital home on the expanded Eklund | Gomes website, accessible to all users who register with their email addresses. Beyond its immediate functionality, Maya will continuously gather real-time data during user interactions, providing invaluable insights into customer behavior and preferences, according to its creators.
Eklund highlights the behind-the-scenes magic: “On the back end of this, she’ll remember everything you ever spoke to her about and alert one of our agents that you are talking to her about maybe one of our listings.” Maya’s role as a lead generator is undeniable, enhancing the capabilities of the Eklund | Gomes Team.
Gomes adds, “She’s going to hand you off to one of our agents; she’ll connect you to the right agent and then that agent will take it from there. So she’s assisting us in the process.” Maya serves as the crucial first point of contact, armed with a contextual understanding of user preferences.
Beyond real estate, the Eklund | Gomes Team is expanding its horizons by venturing into the sale of jets and yachts through its newly launched website. Eklund explains, “These masters of the universe, Fortune 500 big whales [who] we’ve been working with for decades, they often come to us asking about yachts and jets.” This diversification opens new avenues for the team’s clientele.
Maya’s development was a collaborative effort, with investments from Eklund, Gomes, and CEO Julia Spillman-Gover. The project came to fruition in partnership with Purlin, a company that harnesses images and AI to personalize the home-buying experience.
Eklund emphasizes the unique position of Maya within their brokerage: “Elliman is our brokerage, and we’re sort of a company within a company.” The new website, centered around Maya, reflects their vision of a more personalized and enjoyable real estate journey.
Gomes underscores the urgency of staying ahead of industry changes: “The industry is changing ever so quickly under our feet, and we want to be ahead of the curve.”
Conclusion:
Maya’s introduction marks a significant leap forward in the real estate market, bringing advanced AI capabilities to assist buyers and sellers. The Eklund | Gomes Team’s investment in Maya’s development demonstrates their commitment to staying at the forefront of industry innovation, offering personalized and enjoyable real estate experiences. Maya’s potential to enhance lead generation and customer insights signifies a promising future for AI integration in real estate, reflecting the industry’s ongoing evolution toward more efficient and customer-centric practices.
