- Wheel introduces Horizon platform, leveraging AI for scalable virtual care solutions.
- Horizon combines data-first EHR, national clinical network, and open partner ecosystem.
- Offers configurable care pathways, predictive interventions, and patient-centered programs.
- Already empowering leading healthcare players like Amazon Clinic and GoodRx.
- CEO Michelle Davey emphasizes patient-centered innovation and scalable ecosystem.
- Continual AI feature updates planned through 2025.
Main AI News:
Wheel, a prominent player in telehealth and virtual care solutions, has unveiled its latest breakthrough: the Horizon platform, powered by artificial intelligence. This cutting-edge platform is poised to redefine the landscape of care delivery by offering a seamless solution for health plans, retailers, digital health solution providers, and life sciences companies to effortlessly scale their virtual care programs across the United States. With Horizon, the aim is to elevate patient experiences, enhance outcomes, and derive intelligent insights from every program.
At its core, Horizon represents Wheel’s proprietary virtual care platform, merging a data-first Electronic Health Record (EHR), Wheel’s extensive national clinical network, and an open ecosystem of partners. This integration empowers healthcare leaders to deliver personalized patient care on a national scale, setting new benchmarks for excellence in the industry.
One of the standout features of Horizon is its adaptability. The platform is readily configurable to support a wide array of patient pathways, from urgent care to condition-specific clinical care programs. This flexibility empowers Wheel’s clients to craft next-generation care experiences tailored to their unique needs.
Moreover, Horizon leverages a wealth of passive and active data, including patient profiles, laboratory results, prior case notes, and Remote Patient Monitoring (RPM) data. This data is harnessed to drive automated, proactive recommendations for clinically appropriate care pathways and programs, ensuring that patients receive targeted interventions precisely when they need them.
Wheel’s Horizon platform and AI models draw upon extensive data insights gleaned from millions of virtual care visits, enhancing accessibility, efficiency, and personalization for both patients and client partners. Noteworthy features include:
- Predictive Care Pathways: By analyzing clinical interactions, lab results, and prescription data, Horizon identifies trends and patterns to offer targeted, data-driven interventions throughout the patient’s healthcare journey, eliminating the need for multiple specialist visits.
- Open Connectivity & Scalability: Horizon’s infrastructure seamlessly integrates with various care delivery ecosystems, facilitating connections with lab vendors, insurance providers, and client-specific requirements.
- Configurable, Patient-Centered Care Programs: Horizon offers evidence-based, clinician-driven care pathways that can be tailored to address specific health conditions or populations, such as women’s and men’s health, behavioral health, weight management, and more.
Already, innovative care delivery clients like Amazon Clinic and GoodRx are leveraging the Horizon platform to excel in consumer care. By granting patients immediate access to urgent care, specialty services, labs, and pharmacy, alongside tailored care programs covering a spectrum of health needs, Horizon ensures a seamless and comprehensive healthcare experience.
Michelle Davey, CEO and Founder of Wheel, expressed her enthusiasm for Horizon, stating, “Horizon embodies our dedication to patient-centered innovation, marking a pivotal shift away from transactional care. With AI and machine learning integrated across our platform and care programs, we’re enhancing the patient experience and equipping our partners with a scalable ecosystem.“
The Horizon platform is available now for those shaping the future of virtual care experiences. Wheel is committed to rolling out new AI features on the platform through 2025 and beyond, cementing its position as a trailblazer in integrated care models.
Conclusion:
The introduction of Wheel’s Horizon platform marks a significant leap forward in the healthcare market. By leveraging AI-driven technology, Wheel is addressing the growing demand for scalable virtual care solutions, offering predictive interventions and personalized patient experiences. This move not only enhances patient care but also positions Wheel as a leader in shaping the future of integrated care models.
