- Easy On Hold has launched EOH AI Studio, a generative AI voice platform.
- The tool supports the creation of IVR and auto attendant prompts in over 68 languages, dialects, and accents.
- EOH AI Studio offers text-to-speech and foreign language translation features.
- The platform includes voice clones based on the company’s in-house voice-over talents.
- Clients can benefit from consistent voice branding and faster project turnaround times.
- Free human re-reads are available if AI-generated voices do not meet client expectations.
- The tool provides multiple phrasing options per script and a variety of voice clones.
Main AI News:
Easy On Hold, a leading provider of on-hold and background music services for businesses, has unveiled its latest innovation, the EOH AI Studio. This advanced generative AI voice platform offers an efficient solution for creating and downloading IVR (Interactive Voice Response) and auto attendant prompts in more than 68 languages, dialects, and accents. Designed to address a prevalent issue faced by phone and communications technicians who often require professional voice recordings on short notice, EOH AI Studio aims to surpass traditional and less effective AI alternatives, according to Julie Brown, President and CEO of Easy On Hold.
According to Brown, phone technicians, who typically work for enterprises with complex telecommunication needs, often find themselves in a dilemma. They may need to record hundreds of prompts and messages for inbound callers navigating through various departments or seeking specific types of assistance. This process can be time-consuming and inefficient, involving either self-recording, waiting for human voice-over talents to complete the recordings, or utilizing AI tools that often produce mechanical and unappealing results. EOH AI Studio addresses these challenges by providing a self-service platform where clients can instantly generate high-quality voice prompts. The tool incorporates text-to-speech capabilities and foreign language translation to cater to virtually any language requirement.
One of the distinguishing features of EOH AI Studio is its use of voice clones based on the company’s existing on-staff voice-over talents. Clients who are already familiar with and have utilized Easy On Hold’s in-house voice talent for on-hold marketing or other audio needs can now benefit from these clones. This innovation allows for accelerated project turnaround times and ensures a consistent voice branding experience. “By leveraging these voice clones, our clients can maintain cohesive branding while expediting their projects,” explains Brown.
In addition to its advanced AI capabilities, EOH AI Studio offers a unique benefit: free human re-reads of scripts. If the AI-generated voice clones do not meet the client’s expectations regarding emotion, phrasing, or pronunciation, clients can request a human re-read at no additional cost. This feature differentiates EOH AI Studio from other leading AI services, which often do not provide such options.
EOH AI Studio includes the following features:
- A robust text-to-speech tool
- Comprehensive foreign language translation capabilities
- Multiple phrasing options for each script to ensure flexibility
- Complimentary human re-reads for any unsatisfactory results from cloned voices
- Support for 68+ languages, dialects, and accents
- A diverse selection of voice clones, including those of on-staff talents and additional options for varied voice needs
With the launch of EOH AI Studio, Easy On Hold reaffirms its commitment to providing innovative solutions that meet the evolving needs of modern businesses, ensuring high-quality, professional voice recordings are always at their clients’ fingertips.
Conclusion:
The launch of EOH AI Studio positions Easy On Hold as a key innovator in the voice solutions market. By addressing common challenges associated with on-the-spot voice recordings and offering superior AI-generated voice capabilities, the company is set to capture a significant share of the IVR and auto attendant market. The inclusion of features like free human re-reads and voice clones based on existing talents enhances client satisfaction and differentiates EOH AI Studio from competing services. This strategic move not only streamlines the voice recording process for businesses but also sets a new standard for quality and efficiency in the industry.
