TL;DR:
- Copenhagen’s Magic Feedback, an AI startup, secures a €1.2 million pre-seed investment.
- The investment round is led by Maki VC and backed by angel investor Geeta Schmidt.
- Magic Feedback, founded by former Google employees, aims to streamline user feedback analysis.
- The platform unifies user feedback sources and utilizes AI for categorization.
- Early users report improved feedback management and better product understanding.
- Magic Feedback launched in September and is introducing innovative AI-powered features.
- Former Humio CEO Geeta Schmidt expresses confidence in Magic Feedback’s vision.
Main AI News:
Copenhagen-based AI startup, Magic Feedback, has secured a substantial pre-seed investment of €1.2 million. This financial backing was led by Maki VC and saw individual angel investor support from Geeta Schmidt, former CEO and Co-founder of Humio. Magic Feedback, founded in 2023 by Nima Vali Rajabi (CEO) and Francisco Arias (CTO), both former Google employees, is dedicated to transforming the way product teams engage with user feedback.
The primary challenge faced by most product teams today is the overwhelming volume of user feedback that they need to sift through and analyze. Magic Feedback aims to address this challenge by providing a unified platform that consolidates all user feedback sources and employs custom-built AI to automatically categorize and make sense of this invaluable data. This approach streamlines decision-making processes and ensures that product solutions are developed with a deep understanding of user needs.
Maria Westergaard, an early adopter of Magic Feedback’s platform, highlighted the significant impact it has had on their operations: “Our feedback used to be scattered all over the place. Nobody had the full picture, and most of the feedback was inside someone’s head. With Magic Feedback, we got everything into one place and took control of our feedback. It has allowed me to explain exactly what users want, and the user stories help engineers understand exactly what to build.”
Magic Feedback officially launched its platform in September, and since then, it has been attracting industry-leading customers while introducing innovative products like AI-powered feedback surveys, forms, and a powerful search engine. This drive for continuous innovation in the user feedback arena has earned Magic Feedback the confidence and support of Geeta Schmidt, who remarked, “I’ve been closely following Magic Feedback since its inception. By putting in the work and never compromising their vision, Nima and Fran have now positioned themselves to make a positive impact on every product on the internet.”
This substantial investment will undoubtedly fuel Magic Feedback’s mission to democratize access to user feedback, empowering businesses to better understand their users and deliver solutions that truly meet their needs. As the startup continues to evolve and innovate, its impact on the product development landscape is poised to grow exponentially.
Conclusion:
Magic Feedback’s substantial investment and innovative approach to user feedback analysis demonstrate a growing demand for solutions that streamline and enhance product development processes. This development signifies a significant opportunity for startups and businesses in the user feedback space, highlighting the importance of leveraging AI and unified platforms to gain a competitive edge.
