Almost 40% of Enterprises Surveyed by expert.ai Have Plans to Develop Tailored Enterprise Language Models

TL;DR:

  • 45% of executives are increasing investments in AI due to the hype surrounding Open AI’s ChatGPT.
  • 37.1% of enterprises are planning to train and customize language models for their business needs.
  • Training an enterprise-specific language model requires significant resources and budget.
  • 78.5% of enterprises acknowledge the need for budget allocation to support large language model adoption.
  • Enterprise-specific language models with a human-centered approach are considered the future.
  • Challenges in adopting large language models include data privacy, model accuracy, and lack of knowledgeable resources.
  • Concerns about generative AI and LLMs include truthfulness, bias, and leaks of proprietary data.
  • Basic AI data governance principles apply to generative AI and LLMs.
  • Regulations are needed to address the commercial and malicious use of AI.
  • Some respondents advocate for further restrictions on LLM testing and clear communication of policies, while others believe in encouraging more freedom.
  • AI transparency and responsibility are important for companies prioritizing ESG objectives and performance.

Main AI News:

In an era where Open AI’s ChatGPT has generated considerable excitement, prompting a 45% surge in AI investments among executives, a recent research study titled “Large Language Models: Opportunity, Risk, and a Path Forward” by expert.ai uncovers that over one-third of enterprises (37.1%) are already strategizing to train and customize language models to align with their business requirements.

A substantial majority of enterprises (78.5%) acknowledge the considerable effort involved in training a practical and precise enterprise-specific language model, necessitating dedicated resources and budgetary allocation. Nearly three-quarters of surveyed enterprises have either allocated a budget or are in discussions to support the adoption of large language models (LLMs).

Enterprise-specific language models, employing a human-centered approach, are an integral part of the future,” affirms Marco Varone, the founder, and CTO of expert.ai. He adds, “Business use cases involving natural language always demand a certain level of domain-specific training applied to existing proprietary or open-source LLMs. Specific models tailored to enterprises can be more compact, efficient, rapid, and resource-friendly, all while delivering high performance. The involvement of subject-matter experts in monitoring and refining data and inputs throughout the process ensures accuracy, transparency, and accountability.”

While only a small fraction of respondents (21.2%) favor a moratorium on LLM training, the majority of AI professionals and practitioners (70.6%) emphasize the necessity of regulations governing the commercial and malicious use of AI. Prominent challenges in LLM adoption include concerns over data privacy and security (73.1%), ensuring accuracy and quality during model deployment (51.2%), and the availability of knowledgeable resources for LLM development and training (40.7%).

For companies committed to prioritizing AI transparency and responsibility, generative AI and LLMs pose tangible risks to their Environmental, Social, and Governance (ESG) objectives and performance. Key concerns include the truthfulness of generated content (69.8%), potential biases in output (67.3%), and the risk of proprietary data leaks (62.6%).

Regardless of the path chosen by organizations, fundamental AI data governance principles remain applicable to generative AI and LLMs. While 24.0% of survey respondents advocate for additional restrictions to be imposed to test LLMs and ensure transparent communication of applied policies, 38.8% believe in encouraging a certain level of freedom, and 34.3% consider the existing principles to be sufficient.

Conlcusion:

The findings highlighted in the expert.ai research shed light on the significant impact and implications of large language models (LLMs) in the market. With a considerable number of enterprises already planning to invest in training and customizing language models, it is evident that LLMs have emerged as a strategic priority for businesses seeking to leverage artificial intelligence (AI) capabilities.

However, this trend also brings forth key challenges, such as data privacy and security concerns, the need for accurate model deployment, and the requirement for knowledgeable resources. As the market moves towards embracing LLMs, it becomes crucial for organizations to navigate these challenges effectively to ensure the responsible and transparent adoption of AI technologies.

Source