TL;DR:
- Amdocs and NVIDIA collaborate to advance generative AI in the $1.7 trillion telecom and media industries.
- Customized enterprise-grade LLMs will be integrated into the Amdocs amAIz framework using NVIDIA accelerated computing.
- This partnership empowers communication service providers to deploy generative AI for enhanced customer experiences and network provisioning.
- Amdocs will leverage NVIDIA DGX Cloud AI supercomputing and AI Enterprise software to ensure secure and flexible AI adoption.
- Service providers and media companies can embrace generative AI in trusted environments, on-premises, and in the cloud.
- The collaboration introduces the NVIDIA NeMo framework for custom LLM development, enhancing performance, resource optimization, and scalability.
- Leaders from both companies express confidence in delivering unmatched value to customers and preparing for future AI advancements.
- Amdocs boasts over 350 telecom and media customers globally, impacting over 3 billion people daily.
Main AI News:
In a groundbreaking collaboration, Amdocs and NVIDIA have joined forces to revolutionize the telecommunications and media industries, leveraging the power of large language models (LLMs) to accelerate the adoption of generative AI applications and services. With the telecom industry valued at a staggering $1.7 trillion, this partnership holds the potential to reshape the landscape for service providers and media companies alike.
Amdocs and NVIDIA’s collaborative efforts are centered around customizing enterprise-grade LLMs, seamlessly integrated into NVIDIA accelerated computing within the Amdocs amAIz framework. This strategic alliance empowers communication service providers to streamline the deployment of generative AI use cases across their operations, spanning from enhancing customer experiences to optimizing network provisioning.
Amdocs will harness the might of NVIDIA DGX Cloud AI supercomputing and NVIDIA AI Enterprise software, offering service providers flexible adoption strategies while ensuring the secure and effective utilization of generative AI applications. This commitment to advancing generative AI aligns perfectly with Amdocs’ vision, building upon its existing partnership with Microsoft.
Service providers and media companies can embrace these transformative applications within secure and trusted environments, encompassing both on-premises and cloud-based solutions. The introduction of NVIDIA NeMo framework for custom LLM development and guardrail features equips service providers with enhanced performance, resource optimization, and scalable solutions tailored to meet emerging and future requirements.
Shuky Sheffer, President, and CEO of Amdocs Management Limited, commented on the collaboration, stating, “NVIDIA and Amdocs are partnering to bring a unique platform and unmatched value proposition to customers. By combining NVIDIA’s cutting-edge AI infrastructure, software, and ecosystem with Amdocs’ industry-first amAlz AI framework, we believe that we have an unmatched offering that is both future-ready and value-additive for our customers.”
Jensen Huang, Founder, and CEO of NVIDIA, echoed the sentiment, emphasizing the importance of rapid adoption, saying, “Across a broad range of industries, enterprises are looking for the fastest, safest path to apply generative AI to boost productivity. Our collaboration with Amdocs will help telco service providers automate personalized assistants, service ticket routing, and other use cases for their billions of customers and help the telcos analyze and optimize their operations.”
With over 350 leading telecom and media companies worldwide as customers, including 27 of the world’s top 30 service providers, Amdocs’ influence reaches over 3 billion people through more than 1.7 billion daily digital journeys.
The partnership between NVIDIA and Amdocs is set to unlock a myriad of generative AI use cases, simplifying and enhancing operations by delivering secure, cost-effective, and high-performance generative AI capabilities. Initial applications encompass transforming customer care by expediting inquiry resolution through data integration and proactively addressing network operation challenges, optimizing configuration, coverage, and performance.
Conclusion:
The partnership between Amdocs and NVIDIA signifies a significant leap forward for the telecom market. By leveraging generative AI capabilities, this collaboration empowers service providers to enhance customer experiences and streamline network operations, ultimately driving innovation and efficiency in the $1.7 trillion telecom industry.
