TL;DR:
- Cubix Asset Management introduces advanced AI chatbot and call center services.
- With 80 years of expertise, Cubix manages 38 properties with over 23,000 storage units.
- New call center enhances customer support and revenue optimization.
- Swivl chatbot offers 24/7 assistance through AI-powered interactions.
- CEO Mason Levy expresses excitement for modernizing user experience.
- Cubix prioritizes sustainability and green facility designs.
- The company supports clients’ businesses through HR, compliance, and operations.
- These innovations set new standards in the self-storage industry.
Main AI News:
In the ever-evolving landscape of self-storage services, Cubix Asset Management is taking a bold step forward with the introduction of cutting-edge solutions. By collaborating with Swivl’s AI-powered chatbot and CallPotential’s call center service, Cubix is reshaping the tenant experience.
Cubix Asset Management (Cubix), a distinguished operator specializing in self-storage facilities across Northern and Central California, boasts a legacy of 80 years of collective expertise. With an impressive portfolio comprising 38 properties encompassing over 23,000 storage units and a staggering 2.8 million square feet, Cubix stands as an industry trailblazer.
The latest advancements, the call center and AI chatbot service, seamlessly integrate into Cubix’s comprehensive suite of offerings. From property management and acquisitions to site planning, market analysis, and financial modeling, Cubix presents a holistic approach to its clientele.
The call center acts as a pivotal nexus, promptly addressing customer inquiries related to rentals. Bolstered by a team of seasoned professionals, it aids property owners in optimizing revenue streams while concurrently curtailing expenditures.
Enter the Swivl chatbot, an innovative tool that extends round-the-clock support to customers. Driven by artificial intelligence, this responsive virtual assistant deftly handles user queries, providing rapid solutions. This strategic addition aligns with Cubix’s commitment to delivering a premium service experience.
Mason Levy, the visionary CEO of Swivl, expresses enthusiasm for the collaboration with Cubix, highlighting the integration of a modern user interface and an intuitive digital journey for their esteemed customers. Swivl’s automated interactions seamlessly navigate sales inquiries, payment assistance, troubleshooting, and more.
Rooted in a commitment to sustainability, Cubix takes pride in crafting environmentally-conscious, state-of-the-art facilities. With a brand that garners preference from over 400 self-storage operators, Cubix sets the standard in the industry.
Beyond its core services, Cubix undertakes crucial roles in HR, compliance, and facility operations, providing invaluable support in optimizing clients’ self-storage enterprises. Through meticulous financial reporting and performance analysis, Cubix empowers clients to make informed, data-driven decisions.
Conclusion:
Cubix Asset Management’s strategic incorporation of AI chatbot and call center services signifies a pivotal shift in the self-storage market. By melding decades of experience with cutting-edge technology, Cubix not only elevates customer engagement but also sets a higher benchmark for service quality and innovation within the industry. This move reaffirms the company’s position as a visionary leader, likely inspiring others in the market to embrace similar transformative approaches.
