- Cuber Inc. launches Generative AI Bots for enterprises, enhancing customer support.
- Bots built on open standards and modular architecture for efficient service ticket resolution.
- Enterprises benefit from up to 90% cost reduction and improved support simplification.
- Seamless transition between human and digital agents improves ticket resolution speed.
- Personalized interactions through AI-powered conversations cater to individual customer needs.
- Integration with leading platforms like ServiceNow, Salesforce Cloud, and others.
- Cuber’s expansion in the North American market signals growth amidst AI and digital transformation trends.
Main AI News:
Cuber Inc., a leading hyperautomation startup headquartered in Silicon Valley, has officially launched Cuber Generative AI Bots, heralding a new era of AI-driven digital assistants and chatbots designed to elevate the customer experience for enterprises. Developed on open standards and modular architecture, Cuber’s generative AI bots harness the power of a low-code environment to swiftly address service tickets in real-time through the integration of AI and Automation technologies, liberating human resources from mundane tasks and slashing operational costs by up to 90 percent.
Enterprises stand to gain substantial benefits from Cuber’s Generative AI Bots, including:
- Enhanced Support Simplification: Through automation deployment, self-service capabilities can surge by up to 90% within the initial 30 days of implementation.
- Accelerated Ticket Resolution: Enterprises can seamlessly transition between human and digital agents when managing IT and support tickets, ensuring continuity of context and boosting agent productivity by over 40 percent.
- Tailored Customer Interactions: Leveraging Cuber’s Generative AI-powered conversations, enterprise clients can enjoy personalized and immersive interactions tailored to their specific requirements, supported by enhanced natural language processing and the creation of lifelike dialogue.
Naveen Nimmu, CEO of Cuber Inc., expressed enthusiasm about the launch, stating, “We are delighted to introduce Cuber Generative AI Bots, which empower customers with our advanced digital assistants and hyperautomation solutions. Cuber’s suite of hyperautomation offerings, including our state-of-the-art Generative AI bots, is reshaping enterprise efficiency and customer engagement dynamics. With round-the-clock support, seamless task automation, and personalized interactions, our technology is engineered to optimize business processes and deliver significant ROI.“
Cuber’s Generative AI Bots seamlessly integrate with leading platforms such as ServiceNow, Salesforce Cloud, Dialogflow, AWS, among others, to provide a unified customer interface and streamline operational workflows. Moreover, Cuber offers a diverse marketplace of prebuilt bots catering to various enterprise requirements. This announcement underscores Cuber’s expansion in the North American market amidst the ongoing era of AI and digital transformation.
Conclusion:
Cuber’s introduction of Generative AI Bots signifies a pivotal shift in enterprise efficiency and customer support dynamics. With the promise of substantial cost reductions, streamlined workflows, and personalized interactions, Cuber’s innovative solution underscores the growing demand for AI-driven technologies in the market, heralding a new era of enhanced customer experiences and operational excellence for businesses worldwide.
