GrabFood’s AI-Generated Food Photos Fail to Impress Users

TL;DR:

  • GrabFood is testing the use of AI-generated food photos on its platform.
  • Some users have found the images unappetizing and criticized their quality.
  • The photos featured popular Japanese dishes but contained errors, like a whole truffle on top of a plate of fries.
  • GrabFood is experimenting with AI-generated photos to help merchants who lack the resources to take their own food photos.
  • Despite user feedback, the company is continuously reviewing the photos and updating or removing them as necessary.

Main AI News:

GrabFood’s recent use of artificial intelligence (AI) to produce food photos for its platform has left many customers dissatisfied. Despite the company’s efforts to select visually appealing and accurate images, users have found them unappetizing and even comical.

According to a post on Reddit by user Marlix6754, the AI-generated photos on the page of an undisclosed food store featured popular Japanese dishes like teriyaki chicken don, salmon ikura don, and truffle fries. However, upon closer inspection, the images contained glaring errors, such as a whole truffle on top of a plate of fries and salmon roe the size of egg yolks.

The user noted that the photos were unappetizing, and others commented on the quality of the AI-generated images. User prime5119 joked about selling the whole truffle for $100 after ordering truffle fries for $10.40, while another user said the photos looked like plastic food.

GrabFood explained that the company was experimenting with AI-generated photos to help merchants who lack the resources to take their own food photos. They also acknowledged that users prefer menus with photos, even if they are illustrative.

While the pilot program has only been rolled out to a small group of merchant partners, the company is continuously reviewing the photos and tracking user feedback to remove or update images as necessary. Despite this, the AI-generated food photos may not be the best solution for GrabFood’s platform, at least not in their current form.

One Reddit user commented that the AI images “looked very unappetising”, while other netizens questioned about its quality. Source: MARLIX6754/REDDIT

Conlcusion:

GrabFood’s trial use of AI-generated food photos has received negative feedback from users, with some finding them unappetizing and comical. While the company is experimenting with this technology to help smaller merchants, it is important to note that such AI-generated photos may not be the best solution for the platform, at least not in their current form. This underscores the need for companies to strike a balance between technology and human input to ensure that user expectations are met and that the overall quality of the product remains high.

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