TL;DR:
- Bank al Etihad joins forces with NetGuardians to enhance fraud prevention capabilities.
- NetGuardians’ solution employs behavior analytics, machine learning, and AI for real-time transaction monitoring.
- The partnership reduces false positives, improves detection rates, and maintains a seamless customer experience.
- Zeina Asfour, Director of Operations Risk, expresses confidence in NetGuardians’ technology.
- Jonathan Somers, Regional Sales Director MEA at NetGuardians, highlights the assurance of real-time asset protection.
Main AI News:
In a strategic move to bolster its already impressive arsenal of security measures, Bank al Etihad has teamed up with NetGuardians, a renowned provider of fraud prevention solutions. As a prominent banking and financial institution serving the Jordanian market since 1978, Bank al Etihad recognizes the paramount importance of safeguarding its customers from potential fraudulent activities.
NetGuardians’ cutting-edge solution is poised to elevate the bank’s fraud prevention capabilities to new heights, significantly mitigating the risk of fraudulent transactions across all payment channels in real-time. Leveraging advanced behavior analytics, machine learning, and artificial intelligence, the innovative system closely monitors every transaction and assigns a comprehensive risk score based on the customer’s unique profile.
One of the key highlights of NetGuardians’ solution lies in its ability to substantially reduce the incidence of false positives. By enhancing detection rates, the bank can now protect its valued clientele without compromising on its seamless banking experience. This transformative approach translates to lower operational costs and heightened customer satisfaction.
Zeina Asfour, the esteemed Director of Operations Risk at Bank Al Etihad, unequivocally praises NetGuardians’ exceptional capabilities and expresses that the decision to adopt their technology was indeed an “obvious choice.” The integration of artificial intelligence and machine learning to monitor payment transactions in real-time has streamlined the detection process and remarkably reduced customer friction, making the partnership with NetGuardians an effortless decision.
Jonathan Somers, the Regional Sales Director MEA at NetGuardians, confidently asserts that their state-of-the-art solution will instill unwavering confidence in Bank al Etihad’s esteemed customers, assuring them that their valuable assets will remain impeccably protected even amidst the ever-evolving landscape of financial scams.
Conclusion:
Bank al Etihad’s collaboration with NetGuardians in deploying advanced fraud prevention technology underscores their commitment to safeguarding customer interests. By utilizing cutting-edge analytics and AI-driven solutions, the bank is poised to strengthen its position in the market and reinforce customer trust. The reduction of false positives and improved detection rates will streamline operations and elevate customer satisfaction, setting new standards for fraud prevention in the financial industry. This strategic move demonstrates Bank al Etihad’s readiness to adapt to evolving threats and solidifies its standing as a frontrunner in the market.
