Mastercard launches Scam Protect, a suite of AI-powered solutions, in collaboration with Verizon, NatWest, and the Global Anti-Scam Alliance

  • Mastercard unveils Scam Protect, leveraging AI to combat rising scams.
  • Collaborations with Verizon, NatWest, and Global Anti-Scam Alliance enhance fraud prevention.
  • The suite includes identity verification, behavioral biometrics, and real-time fraud detection.
  • Industry partnerships aim to educate consumers and develop advanced scam-blocking tools.
  • The market sees a shift towards proactive scam prevention, fostering trust in digital transactions.

Main AI News:

In a bid to confront the rising tide of scams facilitated by sophisticated technologies like AI, Mastercard has unveiled its latest arsenal in the fight against fraudsters. Teaming up with industry giants such as Verizon, NatWest, and the Global Anti-Scam Alliance, Mastercard introduces Scam Protect, a comprehensive suite of specialized solutions empowered by cutting-edge AI technologies, aiming to identify and thwart scams effectively.

According to alarming statistics from the FBI, internet scams alone drained $12.5 billion from U.S. consumers in 2023, underscoring the urgent need for robust countermeasures. Similarly, in the U.K., the first half of 2023 witnessed nearly 1.4 million instances of fraud, averaging to one theft every 12 seconds, highlighting the pervasive threat posed by fraudsters.

Chris Reid, Executive Vice President of Identity Solutions at Mastercard, emphasized the critical role of technological innovation in combatting evolving scam tactics. “Scammers are leveraging new technologies to enhance their deception, making it increasingly challenging for consumers to discern,” Reid stated. “By leveraging our advancements in AI and forging key partnerships, we are empowering financial institutions with actionable insights to preempt scams, while educating consumers on identifying fraudulent activities. This holistic approach is pivotal in bolstering trust in our digital landscape.”

Mastercard’s Scam Protect leverages a multifaceted approach, integrating identity verification, biometric authentication, and AI-driven analytics to fortify consumers against a spectrum of scams, encompassing card-based transactions, account takeovers, and fraudulent account openings. The suite includes:

  • Mastercard Identity: Ensures continuous identity verification throughout the account lifecycle, mitigating risks associated with account takeovers and identity theft.
  • Behavioral Biometrics: Monitors physical interactions across devices to detect anomalies indicative of fraudulent activities during payment transactions.
  • Consumer Fraud Risk Solution: Empowers banks with real-time intelligence to intercept and prevent payments to scammers, bolstering the security of account-to-account transactions.
  • Mastercard Open Banking: Facilitates real-time account validation to verify ownership and identity details, ensuring secure payments.

In addition to its technological advancements, Mastercard is fostering collaborative efforts across industries to combat scams comprehensively:

Telecommunications Collaboration

Mastercard partners with Verizon, leveraging its robust network capabilities to develop advanced tools for scam detection and prevention across various communication channels.

Financial Institutions Partnership

NatWest, among the first banks globally to adopt Mastercard’s AI-powered Consumer Fraud Risk solution, underscores the efficacy of real-time monitoring in curbing scam payments.

Consumer Advocacy Initiatives

Mastercard joins forces with the Global Anti-Scam Alliance to raise awareness and advocate for safe transaction practices, empowering consumers to safeguard against scams worldwide.

Jorij Abraham, Managing Director of the Global Anti-Scam Alliance, lauded Mastercard’s commitment to combating scams, emphasizing the collective responsibility in safeguarding consumers against evolving threats.

Conclusion:

Mastercard’s initiative signifies a significant leap in the fight against scams, showcasing the power of AI and strategic partnerships in bolstering security in the digital landscape. This move sets a new standard for fraud prevention measures in the market, highlighting the importance of collaboration and innovation in safeguarding consumers and businesses against evolving threats.

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