- MCI USA introduces enhanced AI capabilities in OneSystem Plus for corporate event planning.
- The platform, led by the AI assistant Jade, offers streamlined event management through automation and personalized recommendations.
- Features include automated customer service, personalized attendee suggestions, intelligent data analytics, and dynamic content generation.
- MCI USA’s convention division continues to provide top-tier registration and sourcing solutions powered by OneSystem Plus.
Main AI News:
In a strategic move to revolutionize corporate event planning, MCI USA unveils the expanded AI-powered capabilities of OneSystem Plus. This cutting-edge event technology platform, tailored for corporate event planners and marketers, sets a new standard with its advanced features focusing on messaging, data analytics, and customer service.
“The integration of AI into OneSystem Plus marks a significant milestone in enhancing the corporate event landscape,” declares Jay Blakenship, Senior Vice President of Growth & Development, Corporate, at MCI USA. “Our fusion of top-tier SaaS technology with bespoke customization and premium service epitomizes OneSystem Plus as the premier AI-enhanced platform for event registration and sourcing.”
Central to the enhanced OneSystem Plus is the introduction of Jade, an AI assistant meticulously crafted to streamline event intricacies for organizations of all sizes. With Jade at the helm, event management transcends traditional boundaries, paving the way for a more efficient and intuitive experience.
Key highlights of the expanded OneSystem Plus include:
- Automated Customer Service Center: Leveraging Jade’s capabilities, specific segments of MCI’s contact center undergo full automation, managing live chats, emails and ensuring seamless attendee assistance throughout the event lifecycle.
- Personalized Attendee Recommendations: Drawing insights from attendee data, OneSystem Plus delivers tailored session and activity suggestions to each participant, facilitating the creation of bespoke agendas aligned with individual interests.
- Intelligent Data Insights: Harnessing the power of AI-driven analytics, OneSystem Plus transforms raw data into compelling narratives, empowering event planners with refined strategic insights.
- Dynamic Content Generation: Utilizing comprehensive attendee feedback summaries, the platform aids organizers in curating event agendas and content for future iterations, guided by AI-driven recommendations.
For over three decades, MCI USA’s convention division has been at the forefront of delivering unparalleled registration, sourcing, and business intelligence solutions to events worldwide. Backed by OneSystem Plus, the industry’s most comprehensive and adaptable platform, MCI’s registration and housing services continue to redefine excellence in event management.
Conclusion:
The integration of advanced AI technologies into MCI USA’s OneSystem Plus marks a significant advancement in the corporate event planning landscape. With streamlined processes, personalized recommendations, and comprehensive data insights, this enhanced platform sets a new standard for efficiency and effectiveness in event management. This development signals a shift towards more intelligent and tailored solutions, indicating a growing demand for sophisticated event technology in the market.
