- Orange partners with Augtera Networks to integrate the AI platform into its NOC tools.
- Augtera’s AI capabilities reduce daily alarms by 70% and prevent network failures.
- The integration will begin in April and will be fully rolled out by the end of 2024 across Orange Global Networks.
- A successful two-year production trial validates technical capabilities and business value.
- Augtera’s AI platform seamlessly integrates with Orange International Networks to enhance data analysis.
Main AI News:
In a strategic move to enhance its quality of service and customer experience, Orange has announced the integration of Augtera Network AI platform into its Network Operations Center (NOC) tools. This collaboration between Augtera Networks, a leading provider of AI/ML-powered Network Operations platforms, and Orange aims to revolutionize daily network operations by leveraging advanced AI capabilities.
The introduction of Augtera’s AI platform enables Orange NOC to achieve significant operational improvements, including:
- A remarkable 70% reduction in the daily number of alarms requiring attention, thanks to Augtera’s network topology knowledge-based Auto-correlation.
- Proactive identification and prevention of network failures through Augtera’s Anomaly Detection, enhancing the overall quality of service.
This integration is scheduled to commence in April, with a full rollout expected by the end of 2024 across Orange Global Networks. This network, which caters to both wholesale and B2B customers worldwide, encompasses thousands of IP routers across 800 Points of Presence spanning 100 countries.
The decision to integrate Augtera follows a successful two-year production trial across various Orange networks, including the French Backbone, Orange Global Network, and SD-WAN Network. During this trial, Augtera demonstrated its technical capabilities while quantifying the substantial business value of AI/ML in multiple use cases.
By significantly reducing alarms, Augtera empowers Orange operations experts to focus on genuine incidents, enhancing their proactive approach to network management and ultimately improving customer experience. Furthermore, the platform’s ability to anticipate network failures by analyzing weak signals ensures greater network reliability.
Augtera’s seamless integration with Orange International Networks, hosted in Orange Private Cloud, facilitates the capture of network topology and related data. Utilizing unsupervised and online learning, machine learning models are developed using Orange’s data, enabling anomaly detection and auto-correlation based on auto-discovered network topology.
Jean-Louis Le Roux, Executive Vice President International Networks at Orange, expressed enthusiasm about the integration, highlighting its potential to drive transformative efficiency and predictability in operations. He emphasized Orange’s commitment to leading the adoption of AI/ML to deliver unparalleled customer experiences.
Rahul Aggarwal, Founder & CEO of Augtera Networks, commended Orange for its visionary approach to AI/ML adoption in network operations. He emphasized the industry-leading capabilities of Augtera’s Network AI platform, underscoring its potential to deliver tangible business outcomes for network operators.
Orange’s strategic partnership with Augtera signifies a significant step forward in harnessing the power of AI/ML to elevate network performance and customer satisfaction. By embracing cutting-edge technology, Orange reaffirms its position as an industry leader committed to delivering best-in-class services.
Conclusion:
The integration of Augtera Network AI Platform into Orange’s network operations signifies a significant advancement in leveraging AI/ML for enhanced efficiency and customer experience. By reducing alarms and preventing network failures, Orange demonstrates its commitment to innovation and leadership in the market, setting a precedent for other network operators to follow suit in adopting transformative AI technologies. This move reinforces the growing importance of AI in optimizing network operations and delivering unparalleled service quality in the telecommunications industry.
