TL;DR:
- Smartsheet introduces cutting-edge AI features to optimize enterprise work management.
- GenAI leverages large language models to deliver secure and insightful data visualizations.
- Customers can access sheet-level insights and derive portfolio-level insights from vast data stores.
- AI-powered help assistant provides personalized responses and guides users in utilizing platform features.
- AI Solution Builder quickly customizes templates and generates advanced formulas for efficient scaling.
- Smartsheet’s commitment to GenAI reflects its dedication to customer trust, efficiency, and productivity.
Main AI News:
In a bold move to bolster its position as a leading enterprise work management platform, Smartsheet has introduced a suite of innovative capabilities centered around generative AI (GenAI). Designed to elevate the strategic and operational efficiency of enterprises, these groundbreaking features are currently available to select customers in an exclusive private beta.
As a provider of enterprise work management solutions, Smartsheet is seamlessly integrating its revolutionary GenAI features across its platform, empowering enterprises to optimize their planning, execution, and scalability. By harnessing the power of large language models (LLMs) and pairing them with customers’ private business data, Smartsheet securely delivers invaluable insights and data visualizations, while effortlessly generating project and portfolio management solutions through simple natural language queries.
Maintaining its unwavering commitment to security and governance, Smartsheet ensures that customers retain ownership of their information, safeguarded from prying eyes or unauthorized use. Underlying LLMs are never provided access to this data as training material. Furthermore, Smartsheet goes the extra mile in ensuring that customers comprehend and trust the recommendations and insights provided by GenAI, allowing them to take confident and decisive action without additional burden.
Mark Mader, the CEO of Smartsheet, is optimistic about the profound impact that GenAI will have on streamlining work processes, from initial planning to seamless execution and scaling. “Our platform’s inherent flexibility enables us to adapt to our customers’ unique work preferences,” says Mader. “As we empower the Smartsheet platform with powerful GenAI capabilities, our primary focus remains on building customer trust through accurate and actionable insights and recommendations.”
The implications of this new era of AI integration are vast, as Smartsheet opens doors to faster problem-solving, timely discovery of crucial insights for informed decision-making, and efficient scaling across entire organizations. By tapping into GenAI, Smartsheet empowers its customers to unlock the true potential of its platform, delivering unparalleled value to their businesses.
One of the standout features of the new offering is the “New AI Insights” feature. By connecting LLMs to customers’ private business data within Smartsheet, it rapidly delivers sheet-level insights and data visualizations, offering quick answers to queries like, “Which programs were over budget last month by department?” As this feature evolves, it will extend its capabilities to derive insights from data across thousands of active projects and data stores, ushering in a new era of portfolio-level insights.
Smartsheet’s data store capabilities, designed to accommodate millions of rows, allow customers to seamlessly leverage their large external datasets from platforms like ERPs and CRMs within the Smartsheet ecosystem. This integration fosters a more connected work environment and unlocks rich new insights into a customer’s business.
The addition of the “AI-Powered Help Assistant” is another game-changer. This invaluable tool offers customers personalized responses tailored to their context within the platform. Drawing from a wealth of resources, including the platform’s help documentation, online community, and supplemental materials, the help assistant guides users on getting started with different features and propels their Smartsheet experience to new heights.
Embracing GenAI has revolutionized Smartsheet’s capabilities, and the introduction of the “AI Solution Builder” further solidifies its commitment to driving efficiency and productivity. The AI Solution Builder swiftly identifies and personalizes the right template, enabling customers to build sophisticated solutions in a matter of seconds. Furthermore, the AI help assistant generates formulas based on simple descriptions of desired information, empowering anyone to harness advanced formulas for efficient work at scale. Moreover, users can now effortlessly generate video captions and image descriptions while easily editing images within Brandfolder by Smartsheet, streamlining their content management process and saving valuable time.
Industry experts are already acknowledging the significance of Smartsheet’s strides in generative AI. Wayne Kurtzman, Research VP for Social and Collaboration at IDC, affirms that “Smartsheet’s generative AI capabilities align with the market need to use generative AI with a wide array of business data to create new forms of efficiencies, productivity, and alignment across an enterprise that were previously not possible.”
The excitement is shared by early adopters, with Joshua Schnack, Vice President of Program Management and Business Initiatives at Vertiv, expressing enthusiasm about the new GenAI features: “I am very impressed by the capabilities demonstrated by the Smartsheet GenAI features and would be excited to use these in my everyday work at Vertiv. These new AI features are powerful and could provide unique value to my Smartsheet experience. I expect that these up-leveled capabilities would give me and my whole organization more confidence and insights that will help us make better decisions, more quickly.”
Conclusion:
Smartsheet’s GenAI advancements mark a significant leap in the enterprise work management market. By integrating powerful AI capabilities with secure data handling, the platform enables businesses to streamline their work processes, make informed decisions, and scale efficiently. This development aligns perfectly with the growing market demand for generative AI solutions, empowering enterprises to achieve new levels of productivity and collaboration previously deemed unattainable. As Smartsheet continues to revolutionize work management with AI, it sets a high bar for competitors and further cements its position as an industry leader. Businesses that embrace this cutting-edge technology stand to gain a substantial competitive advantage in the evolving market landscape.
