TL;DR:
- S&P Global unveils AI-powered search feature on its Marketplace platform.
- A collaborative effort between the Market Intelligence division and Kensho AI-innovation arm.
- AI search enhances user experience with intuitive responses to natural language queries.
- Bhavesh Dayalji highlights the transformative impact on customer interaction with data assets.
- Justine Iverson emphasizes user-centric design catering to various stages of exploration.
- The initiative reflects S&P Global’s commitment to integrating AI across operations.
Main AI News:
S&P Global has introduced an innovative AI-powered search feature on its renowned S&P Global Marketplace. This cutting-edge capability, announced today, harnesses the power of Artificial Intelligence (AI) to elevate user experience by delivering intuitive and efficient search responses to natural language queries.
The AI-driven search, a product of collaborative efforts between S&P Global’s Market Intelligence division and Kensho, its AI-innovation arm, aims to revolutionize how users interact with the platform. By leveraging a Large Language Model (LLM), the new search functionality offers comprehensive answers and proactive recommendations, streamlining the process of data discovery for users.
Bhavesh Dayalji, Chief Artificial Intelligence Officer at S&P Global and CEO of Kensho, emphasized the transformative potential of this AI-powered search engine in enhancing customer engagement with the company’s vast array of data assets and solutions. Developed in tandem with Kensho, the AI search taps into the extensive information and metadata available on the Marketplace, alongside S&P Global’s technical documentation, to deliver unparalleled search capabilities.
Justine Iverson, Head of S&P Global Marketplace and Capital IQ Solutions Strategy, highlighted the user-centric design of the new search experience. She noted that it is tailored to cater to clients at every stage of their exploration journey, from initial research to gaining a deeper technical understanding of the offerings.
This initiative underscores S&P Global’s commitment to integrating AI technologies across its operations. Since the acquisition of Kensho in 2018, the company has been steadfast in incorporating AI-driven enhancements into its platforms, such as S&P Capital IQ Pro. These advancements are aimed at optimizing critical workflows and empowering customers to access actionable insights more efficiently.
Conclusion:
The introduction of AI-powered search functionality by S&P Global signifies a significant step towards enhancing user experience and streamlining data discovery processes within the market. By leveraging cutting-edge AI technologies, S&P Global is poised to revolutionize customer engagement and drive efficiencies across its platforms, ultimately providing users with more comprehensive and actionable insights. This initiative underscores the growing importance of AI in optimizing business operations and meeting evolving customer needs in the competitive landscape.
