Main AI News: In a strategic move to enhance operational efficiency and customer satisfaction, TD Bank Group (TD) unveils two...
ASAPP launches GenerativeAgent, a product for contact centers that utilizes generative AI technology
TL;DR: Main AI News: ASAPP, the trailblazing Generative AI firm specializing in contact center solutions, has launched GenerativeAgent, a groundbreaking...
Main AI News: In a strategic collaboration, PKSHA Technology joins forces with Microsoft Japan to spearhead the creation of a...
TL;DR: Main AI News: The integration of generative AI in contact centers is rapidly gaining traction, revolutionizing the industry and...
TL;DR: Main AI News: Bandwidth Inc. has unveiled its strategic partnership with industry giants Google and Cognigy, culminating in the...