TL;DR:
- Tata Consultancy Services (TCS) trains 25,000 engineers in generative AI tools and services.
- Collaboration with OpenAI and Microsoft’s Azure cloud platform.
- Launch of TCS Generative AI Enterprise Adoption for business deployments.
- Aim to enhance customer experience, drive revenue growth, and boost productivity.
- IT services firms turn to generative AI as a strategic solution.
- HCLTech and Accenture are also exploring generative AI opportunities.
- Innovation and engineering efforts based in TCS Pace Ports.
- 50,000 employees are already trained in AI, additional 25,000 are to be certified in Azure OpenAI skills.
Main AI News:
Tata Consultancy Services (TCS), the leading software services giant in India, announced its ambitious plan to train 25,000 engineers in the proficient use of generative artificial intelligence (AI) tools and services. Collaborating with OpenAI, the renowned AI research firm behind the famous ChatGPT chatbot, TCS aims to equip its workforce with cutting-edge AI capabilities. The generative AI services will be made available through Microsoft’s Azure cloud platform, leveraging the strong partnership between TCS and Microsoft, which is an investor in OpenAI.
In addition to this comprehensive training program, TCS has also introduced an innovative offering called TCS Generative AI Enterprise Adoption. This new business unit will facilitate the deployment of OpenAI’s powerful generative AI tools via the Azure platform to businesses. Through this initiative, TCS intends to empower its clients to enhance customer experiences, launch new business models, drive revenue growth, and boost overall productivity.
The launch of the Azure OpenAI business unit builds upon TCS’ recent collaboration with Google Cloud, where they unveiled generative AI business offerings based on Google’s cloud platform. As traditional revenue streams, like the banking and financial services sector, face global slowdowns, IT services firms are increasingly turning to generative AI as a strategic solution to fuel their growth. In fact, brokerage firm Motilal Oswal Financial Services highlighted in an investor note that generative AI holds significant long-term potential for the IT services sector.
HCLTech, another major player in the industry, showcased the potential of generative AI in a presentation delivered by Kalyan Kumar, the company’s global chief technology officer (CTO) on 14 June. Kumar shed light on the various use cases and business opportunities arising from this nascent technology domain. Moreover, Accenture, the Ireland-headquartered multinational IT services firm, revealed that it secured generative AI contracts worth a staggering $100 million from clients during the four months leading up to June this year. This significant investment underscores the immense promise that generative AI holds for the sector.
To support the innovation and engineering efforts behind both Microsoft and Google’s cloud-based generative AI offerings, TCS will leverage its technology innovation hubs known as TCS Pace Ports. These centers of excellence are strategically located in the United States, Canada, The Netherlands, and Japan.
TCS, being at the forefront of technology adoption, has already trained 50,000 of its employees in the field of AI. However, with the latest initiative, an additional 25,000 employees will undergo specialized certification in Azure OpenAI skills. This targeted training program is designed to meet the rising demand from clients and bolster the capabilities of TCS’ new business unit.
Conclusion:
TCS’s comprehensive training program for 25,000 engineers in generative AI tools and services, in collaboration with OpenAI and Microsoft’s Azure platform, highlights their commitment to remain at the forefront of technological advancements. This strategic move allows TCS to tap into the potential of generative AI to transform customer experiences, drive revenue growth, and enhance productivity for businesses. As the IT services sector embraces generative AI as a long-term growth opportunity, TCS positions itself as a leading player in this domain. The partnerships with HCLTech and Accenture further solidify the industry’s focus on harnessing the power of generative AI. With innovation hubs strategically placed around the world, TCS is well-positioned to leverage generative AI for competitive advantage and continued market leadership.
