TL;DR:
- Microsoft is collaborating with Epic on AI applications for healthcare.
- Medical providers at UC San Diego Health, Stanford Health Care, and UW Health in Madison are exploring the potential of AI in patient communication.
- The initial implementation of AI at UW Health involves automating responses to patient emails using pre-written templates with human review.
- AI implementation at UW Health is limited to patient communication, and privacy and security is the top priority.
- The excitement around AI lies in its potential impact on healthcare providers and patients.
Main AI News:
As Microsoft collaborates with Epic, a Wisconsin-based company, to advance the utilization of Artificial Intelligence in healthcare, medical providers at UC San Diego Health, Stanford Health Care, and UW Health in Madison have begun exploring the potential of AI in patient communication.
Chero Goswami of UW Health emphasized that the excitement around AI lies not in the technology itself but rather in the impact it could have on healthcare providers and patients. The initial implementation of AI at UW Health involves automating responses to the daily influx of patient emails using pre-written templates, with a human review of each generated response to ensure accuracy and maturity.
For now, AI implementation at UW Health is limited exclusively to patient communication, with privacy and security as the top priority. “Our foremost principle has always been to ‘Do no harm,’ and ensuring the privacy and security of our patient’s information remains our primary concern,” emphasized Goswami.
Conlcusion:
The explorations of AI in patient communication by leading medical providers such as UC San Diego Health, Stanford Health Care, and UW Health in Madison, in conjunction with Microsoft’s collaboration with Epic, highlight the growing trend of utilizing AI in the healthcare industry. The implementation of AI in automating responses to patient emails, with a human review, showcases the potential of AI to improve the efficiency and experience of both healthcare providers and patients.
However, with privacy and security being the top priority, the market can expect a cautious and gradual adoption of AI in the healthcare sector. The impact of AI on healthcare providers and patients remains the driving force behind the excitement in this market.
