TL;DR:
- VoiceGenie, an advanced AI system by Oriserve, aims to revolutionize customer-company interactions.
- It offers interactive, multilingual conversations with a human touch.
- VoiceGenie can communicate in over 100 languages, breaking down language barriers.
- The system adapts to individual user preferences, adjusting volume, pace, and pitch accordingly.
- It can be deployed on various platforms, ensuring uninterrupted conversations and efficient issue management.
- ORI, the parent company, boasts a strong customer base, including major brands like Vodafone and IKEA.
- ORI was recognized as the “Number One Conversational Sales Intelligence” by Google in 2021.
Main AI News:
In the realm of customer engagement, the transformative potential of artificial intelligence (AI) is being unlocked by VoiceGenie. This cutting-edge AI system, developed by Oriserve, a highly esteemed company with over five years of experience and acknowledged by Google, seeks to redefine the way businesses connect with their customers. Offering interactive, multilingual conversations with a human touch, VoiceGenie presents an intriguing solution for sales, support, and beyond.
At the core of VoiceGenie’s capabilities lies its ability to facilitate seamless, natural conversations in over 100 languages and dialects, effectively eliminating language barriers. This generative AI system not only breaks down communication obstacles but also adapts to individual user preferences. Volume, pace, and pitch are dynamically adjusted to cater to the unique needs of each user, enhancing the conversational experience.
VoiceGenie’s versatility shines through its compatibility with various platforms, including Web, iOS, Android, VOIP, and PSTN. This ensures uninterrupted conversations, while enabling efficient management of any deviations or issues through human intervention when necessary. The system’s flexibility enables businesses to maintain a continuous and streamlined customer engagement process.
The brainchild of Maaz Ansari and Anurag Jain, VoiceGenie stems from the rich expertise and success of ORI, a conversational AI company founded in 2017. ORI has established itself as a trusted partner for numerous prominent brands, including Vodafone, IKEA, Education First, AirArabia, and TATA Motors. The company’s commitment to enhancing communication between businesses and their customers has garnered recognition, with Google bestowing upon ORI the prestigious title of “Number One Conversational Sales Intelligence” in 2021.
Conclusion:
VoiceGenie’s advanced AI capabilities have the potential to reshape the market for customer interactions. Its ability to offer interactive and multilingual conversations, coupled with its adaptability to user preferences, provides a unique and personalized experience for customers. By breaking down language barriers and seamlessly integrating with different platforms, VoiceGenie positions itself as a leading solution for businesses seeking to enhance their customer engagement processes. The success of ORI and the recognition received from Google further solidified VoiceGenie’s position as a formidable player in the market.
